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VA Code in Flight Submission - Customer Relationship Management Platform Enhancements (CRM PE) Phase 2 VCCM VEFT Release 8 build 1.8.0.1 (Code Only)
Revision: 2
Please use this identifier to cite or link to this publication: http://hdl.handle.net/10909/11359
Implementation of the core Customer Relationship Management (CRM) common application platform will provide a highly capable call center/case management solution that can improve work management, time management
and data accuracy. All capabilities will use Microsoft Dynamics and be developed on top of the CRM common application platform. Continuation of CRM Platform Enhancements Phase 1 project.
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Certified
Notes
2OIT EPMO Open Source Coordination Office11-05-2018Adding Code
1OIT EPMO Open Source Coordination Office04-09-2018

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