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  • Keywords: HEC, HRC
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VA Code in Flight Submission - Health Eligibility Center (HEC) v1.3 Sprint 17
Revision: 3
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The Health Eligibility Center (HEC) will determine Veterans’ eligibility for enrollment, provide eligibility and enrollment guidance to the nation’s VA medical centers (VAMC), and execute a host of complementary services in direct support of this mission.

The scope of this effort is to build and deploy a new HEC CRM system that will provide the following: integrated view of Veteran data using VA enterprise services, the ability to integrate to various systems, the ability of Warm Transfer calls, the ability to ID proof a Veteran, a workflow capability, the ability to capture and report on metrics, the ability to capture and categorize an interaction, a correspondence capability, an audit capability, the ability to capture and update notes, and flagging and alert capabilities.
Revision Version
Submitted By
Submission Date
3OIT EPMO EPMD ACOE Tools Operations Open Source Service03-09-2017This revision provides the in-flight source code for v1.3 Sprint 17 currently under development.
2OIT EPMO EPMD ACOE Tools Operations Open Source Service11-03-2016Providing in-flight source code for Increment 1, Sprint 11.
1OIT EPMO EPMD ACOE Tools Operations Open Source Service09-20-2016

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