G11 (177)    CONTACT ISSUE CODE (745.2)

Name Value
CODE G11
HEADING (Y/N) NO
NAME Appt date/time misunderstood
*QUALITY ASPECT Achievable Benefits
STATUS INACTIVE
DEFINITION
 
a.  Patient arrives for appointment identified on ID card and appointment
is not at this time.
b.  Appointment differs in computer.
c.  Patient verbally given appointment which differs from letter sent.
INACTIVATION DATE 1997-10-06 00:00:00