|NAME||Patient not Included/Disagree with Decisions about Care|
a. The patient perceives treatment and care are performed to him, not with him. b. The patient has had previous health care situations that were difficult; he wants to avoid a repetition by having the opportunity to voice his concern. c. The patient disagrees with treatment.
|INACTIVATION DATE||2002-06-26 00:00:00|
|CUSTOMER SERVICE STANDARD||4|