|NAME||Patient perceives care as not being coordinated|
a. The patient's appointments are not scheduled in one visit but over several visits. b. Delivery of care is fragmented, perceived as lacking continuity. c. Sequence of tests are inappropriate resulting in either repeat of a test or another appointment for return visit.
|INACTIVATION DATE||2002-06-26 00:00:00|
|CUSTOMER SERVICE STANDARD||6|