CA09 (214)    CONTACT ISSUE CODE (745.2)

Name Value
CODE CA09
HEADING (Y/N) NO
NAME Lack of confidence and trust in caregiver
STATUS INACTIVE
DEFINITION
The caregiver can include the physician, nurse, or anyone providing hands
on care/treatment for the patient.  The lack of confidence/trust can be
related to inability to understand the information spoken to the patient
or related to approach to procedures, the dispensing of medication, the
inability to explain a procedure or action/side effects of medication.
INACTIVATION DATE 2002-06-26 00:00:00
CUSTOMER SERVICE STANDARD 4