|NAME||Lack of confidence and trust in caregiver|
The caregiver can include the physician, nurse, or anyone providing hands on care/treatment for the patient. The lack of confidence/trust can be related to inability to understand the information spoken to the patient or related to approach to procedures, the dispensing of medication, the inability to explain a procedure or action/side effects of medication.
|INACTIVATION DATE||2002-06-26 00:00:00|
|CUSTOMER SERVICE STANDARD||4|