TI04 (238)    CONTACT ISSUE CODE (745.2)

Name Value
CODE TI04
HEADING (Y/N) NO
NAME Excessive delay scheduling or rescheduling appt w/i facility
STATUS INACTIVE
DEFINITION
a.  Wait for scheduled or rescheduled appointment is percieved by 
patient as excessive.
b.  Delay in scheduling or rescheduling is creating hardship
for patient/family.
INACTIVATION DATE 2002-06-26 00:00:00
CUSTOMER SERVICE STANDARD 2