TI07 (241)    CONTACT ISSUE CODE (745.2)

Name Value
CODE TI07
HEADING (Y/N) NO
NAME Delay/postponement in surgical procedure
STATUS INACTIVE
DEFINITION
a.  The surgical procedure was delayed for what the patient perceived as
d.  Some surgery postponed more than one time.
 
e.  Delays create hardship for family.
unreasonable length of time.
 
b.  No communication to patient/family that surgery is delayed and length
of time for delay.
 
c.  Surgery is postponed but patient was not informed in reasonable
timeframe.
 
INACTIVATION DATE 2002-06-26 00:00:00
CUSTOMER SERVICE STANDARD 2