CC04 (258)    CONTACT ISSUE CODE (745.2)

Name Value
CODE CC04
HEADING (Y/N) NO
NAME Staff talk as though patient not present
STATUS INACTIVE
DEFINITION
a.  The physician and nurse discuss the patient's care and do not ask the
patient for input.
 
b.  Residents or students discuss the patient in the patient's presence
and do not acknowledge him.  Patient states, "I feel as though I an just
an empty headed body lying there.  I assume they are discussing my case,
then they leave, saying nothing to me."
INACTIVATION DATE 2002-06-26 00:00:00
CUSTOMER SERVICE STANDARD 1