|NAME||Staff talk as though patient not present|
a. The physician and nurse discuss the patient's care and do not ask the patient for input. b. Residents or students discuss the patient in the patient's presence and do not acknowledge him. Patient states, "I feel as though I an just an empty headed body lying there. I assume they are discussing my case, then they leave, saying nothing to me."
|INACTIVATION DATE||2002-06-26 00:00:00|
|CUSTOMER SERVICE STANDARD||1|