EN02 (277)    CONTACT ISSUE CODE (745.2)

Name Value
CODE EN02
HEADING (Y/N) NO
NAME Cleanliness
STATUS INACTIVE
DEFINITION
a.  Patient complains about cleanliness of room/bathroom.
 
b.  Patient complains about hygiene of staff.
 
c.  Patient/family complains of cleanliness of waiting areas.
 
d.  Cleanliness of canteen/vending areas.
 
e.  Cleanliness of smoking areas.
INACTIVATION DATE 2002-06-26 00:00:00
CUSTOMER SERVICE STANDARD 9