MR06 (329)    CONTACT ISSUE CODE (745.2)

Name Value
CODE MR06
HEADING (Y/N) NO
NAME Excessive wait for copies of medical records
STATUS INACTIVE
DEFINITION
a.  Timeframe for receiving copies was longer than patient expectation.
 
b.  Timeframe was not communicated to patient regarding when to expect
copies.
INACTIVATION DATE 2002-06-26 00:00:00
CUSTOMER SERVICE STANDARD 2