PR02 (352)    CONTACT ISSUE CODE (745.2)

Name Value
CODE PR02
NAME Patient/Family Disagrees About Decisions on Care
STATUS NATIONAL
DEFINITION
a.  Patient disagrees with treatment.
 
(If related to to pain, see Physical Comfort section.)
 
b.  Patient is admitted to Mental Health/Medical and believes his 
mental/medical problems are not being addressed appropriately.
 
c.  Patient voices complaints about being placed in nursing home, foster 
home, domiciliary, etc.
 
d.  Dissatisfied with medication or lack of medication.
CUSTOMER SERVICE STANDARD 4