PC01 (358)    CONTACT ISSUE CODE (745.2)

Name Value
CODE PC01
NAME Hygiene, Diet, Feeding, Therapy or Ambulation COncerns
STATUS NATIONAL
DEFINITION
a.  Patient/family perceives neglect with bathing, oral hygiene or 
e.  Patient does not receive assistance with the meal.
 
f.  Upset that appropriate therapy has not been implemented or is not 
implemented as ordered.
cleanliness of clothing, pajamas and bed linen.
 
b.  Patient is upset with diet ordered.
 
c.  Patient/family has concerns about or refuses nasogastric feeding.
 
d.  Food served was not appropriate temperature.
 
CUSTOMER SERVICE STANDARD 9