LL03 (372)    CONTACT ISSUE CODE (745.2)

Name Value
CODE LL03
NAME Ambulance/Private Hospital/Private Care Payment Eligibility
STATUS NATIONAL
DEFINITION
a.  The patient received a bill for ambulance service and/or perceives 
the VA as being responsible for payment.
 
b.  The patient had to seek emergency care and/or be admitted to private 
hospital and received bills, but perceives the VA as being responsible 
for payment.
 
c.  The patient was billed for authorized care.
CUSTOMER SERVICE STANDARD 13